September 17, 2019


ITpipes integration with Lucity, A Central Square Company, provides benefits that fully and automatically integrate your asset management system with your pipe inspection planning and prioritizing. Learn more about Lucity here.

Access to Inspections

Dispatchers taking emergency calls have instant access to comprehensive inspection details thru Lucity or GIS maps.  All Lucity users have access to comprehensive inspection information inspection comparison details.

Work Order Automation

Dispatchers taking 311 calls can easily create work orders in Lucity and the work order automatically is updated to the inspector or crew, showing in their latest update activities list. Schedulers, planners, and engineers can create work orders based off location mapping or filtered selections using condition assessment detail, and ITpipes sync manages creating the work orders inside Lucity.  And, emergency and unplanned inspections are no longer difficult to create work orders after the work is done, ITpipes handles this automatically!

Field Inspections

Inspectors or Supervisors can create on-demand (emergency!) or planned inspections from ITpipes GIS map that still automatically integrate into Lucity, making them available to all users.